Return Policy

Stage Outlet will accept returns of items provided that the item is in new unused condition, is returned in the original box with all original materials and post marked within 14 days of the receipt of the item. All returns must have a Return Merchandise Number (RMA#) posted clearly on the box that can be acquired by calling 404-946-9300 and speaking to a Stage Outlet representative. Stage Outlet reserves the right to charge a 20% restocking fee for any item returned with the exception of warranty issues and defective equipment exchanges. Stage Outlet is not responsible for the cost of return shipping. A refund will be issued for returned items only upon receipt and inspection of the items and if the items are determined to be complete and in new condition. Stage Outlet will not refund the cost of shipping for returned items and reserves the right to process refunds by whatever means Stage Outlet determines to be applicable including, but not limited to, refunding the original credit card charged, sending a check or money order or a credit applied to future purchases. All items must be returned to Stage Outlets headquarters located in Atlanta Georgia at the address listed below. Returns of items to Stage Outlet is handled as a courtesy to our customers and not a right of the customer, Stage Outlet therefore reserves the right to refuse the return of any item for any reason without explanation. Any item returned that does not meet these qualifications will be forfeit as a loss at the expense of the purchaser of the items. As stated in paragraph 5.(a.) the customer is therefore strongly recommended to save all shipped items, boxes, equipment, manuals, plastic bags, etc., for at least 14 days to make sure the shipped items work properly and are fully functional before disposing of any shipping materials.

Stage Outlet
C/O Returned Merchandise Dept.
1409 N. Highland Ave. N.E.
Suite J
Atlanta, GA 30306